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Why can’t I see any of the pop-up screens in my management system?

Your screen may not be set to 100% zoom. It needs to be. Look at the address bar in the browser. Does the edge (next to the star icon) have a magnifying glass icon? If so, it means that the screen is not 100%  and that may be causing the problem. Try resetting the screen (by pressing the magnifying glass) and check again.